Every conversation and every run in one place, with what the assistant did and what it cost.
The Chats section is the account’s activity in one list: conversations from every assistant, wherever they came from — the console, an embedded widget, the API, an inbound email or a trigger.
Finding a conversation
Filters narrow the list along the axes that matter in practice:
Filter
Use it to
Assistant
Look at one deployment at a time.
Tenant / subtenant
See what one customer, or one of their users, experienced.
Tags
Group conversations your own integration labelled.
Date
Bound the window.
There is also full-text search inside a conversation’s messages, for when you remember what was said but not where.
Reading one
A conversation shows more than the transcript:
Tool calls, expandable to their arguments and results — the fastest way to see why an answer was wrong.
Recalled memories, when the assistant used memory: what it brought in and from where.
Cost and tokens for the conversation.
Feedback left on individual messages, thumbs and comments.
When an answer is wrong, the tool calls usually explain it before the prompt does. A tool that returned an error, or was never called at all, is a different fix from a prompt that asked for the wrong thing.
Conversations that were blocked
A conversation stopped by a usage limit is marked as such, with the rule that blocked it, the current value, the ceiling and when the window resets. The mark clears itself as soon as a later message goes through.
Agent runs
Agent threads have their own equivalent view, with the run’s state, its tasks, approvals and pauses. See Logs.
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